Sunrise Door and Home Software Wednesday August 23, 2017





INTERBBS and INTERHOME  FREQUENTLY ASKED QUESTIONS (FAQ)

  1. How often do you update the InterBBS and InterHOME scores?

  2. How often should I upload the InterBBS and InterHOME scores?

  3. What is my cost to participate in the competition?

  4. Players report that they are unable to play Sunrise Doors via Telnet?

  5. How do I tell if my score packets are being processed?

  6. How do I send my score packets?

  7. How do I receive the combined score files?

  8. Which products are eligible for InterBBS and InterHOME participation?

IBBS     = Applies to InterBBS
IHOME  = Applies to InterHOME




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(1) How often do you update the InterBBS and InterHOME scores?

We update every 2 hours on the half hour (1:30, 3:30, etc) 24 hours a day, 7days a week, 365 days a year.

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(2) How often should I upload the InterBBS and InterHOME scores?

(IBBS) We recommend sending the score file hourly (in the case of InterHOME participants we recommend sending when you have finished playing) so that your players can see where they stand in the competition as soon as possible. You are free however to set your own schedule.

NOTE: Players MUST finish their game plays before midnight on the last day of the month and you MUST submit your final month-end scores by 09:30 on the 1st day of the month to ensure that your final scores for the prior month are considered when we calculate the final standings!

(IHOME) The option to upload your scores is given to the player when they are finished playing each game. We recommend that the scores be uploaded at that time as it only takes a few minutes. Once the player gives the OK the program will do so without any further involvement of the player.

NOTE: Players MUST finish their game plays before midnight on the last day of the month and you MUST submit your final month-end scores by 09:30 on the 1st day of the month to ensure that your final scores for the prior month are considered when we calculate the final standings!

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(3) What is my cost to participate in the competition?

The Participation Fee is $24.95 per year for InterBBS participants and $14.95 per year for InterHOME participants. Payable in advance and no refunds. (NOTE: Payment using PayPal carries an additional Convenience Charge). You can pay your Participation Fee here.

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(4) Players report that they are unable to play Sunrise Doors via Telnet?

(IBBS) If you are receiving complaints from your callers that they are unable to play any of the Sunrise Door games when they Telnet into your system, they are more than likely using the Telnet client that comes with Windows. That client does not support ANSI and ANSI is required in most of our products. Fortunately there is a great replacement product that will work just fine and it is Freeware for non-business systems. Download it now and make it available to your callers! 

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(5) How do I tell if my score packets are being processed?

The fastest way to determine if your scores are being processed is to check the Packet Status page. This will tell you the last date/time we processed your score packet. If you wish to ensure that ALL the score files, in the packet, have been processed you have to check the individual scores for each game looking for entries from your BBS and ensuring that the scores match.

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(6) How do I send my score packets?

We accept score packets via FTP. The FTP page will explain what is required to set up the process, including any scripts you might need for the FTP process.
NOTE: This only applies to those running the WINServer versions of our products.

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(7) How do I receive the combined score files?

You receive the combined score packets via our FTP site. The FTP page will explain what is required to set up this process.  You can also download the current combined scores files from our web site using entries on the Competition menu at the top of this page.
NOTE: This only applies to those running the WINServer versions of our products. All others are handled automatically!

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(8) Which products are eligible for InterBBS and InterHOME participation?

A list of products that are eligible to be used in the Sunrise Door Software competition can be found on this page.

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