Sunrise Door and Home Software






SUPPORT TICKETS


If you arrived at this page after attempting to use our Live Chat, then we are offline or helping others. Please follow directions below and we will get back to you as soon as we can.

Effective immediately we are switching from a form-based reporting method to straight EMAIL-based reporting used to request support for Sunrise Door Software products or report problems on our web site.  When describing the issue be sure to be as detailed as you can, bearing in mind that MORE is better!

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ALL support-related issues, as described above, is to be sent to  SupportHelp@sunrisedoors.com using a desccriptive Subject as follows:   Door Product Issue  or  Web Site Issue.
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We will communicate with you if we need more information or if we require you to try something more than what you have already done. I am sure you understand that some technical issues may take longer than others to research and resolve! It is very important that any requests made by our Support people be responded to without delay!!

We will communicate with you if we need more information or if we require you to try something more than what you have already done.

I am sure you understand that some technical issues may take longer than others to research and resolve! It is very important that any requests made by our Support people be responded to without delay!! If we communicate with you, requesting more information,  we expect you to respond within 3 days. If not you can expect your issue to be CLOSED!

Priority is given to those that have donated to our Coffee Fund!



Moving Eye Line

Moving Eye Line


Last modified: March 21, 2022        Valid XHTML 1.0 Transitional